Location

Halesowen – office based 

Date Posted

17/06/2022

Employment Type

Permanent

Salary

£40,000 – £50,000 (depending on experience)

Job Ref

AD-OM

Four Squared Recruitment are delighted to be working with an award-winning construction company to recruit for a Delivery Manager on a full time, permanent basis.

The main responsibility of the role is to provide hands on operational management and leadership of a multi-disciplinary team, compromising both internal teams and subcontract

Delivery:

  • Supervision of delivery teams including the supply chain, personnel and/or subcontractors.
  • Lead Site Managers, Site Supervisors and Project Coordinators ensuring they fully integrate with the team.
  • Create, plan and modify works schedules in order to achieve required targets and goals.
  • Ensure sufficient (and efficient) use of plant, labour, and materials.
  • Oversee the day-to-day delivery activities and issues, providing support, guidance, and solutions.
  • Ensure that assigned jobs are maintained to company standards.
  • Monitor construction productivity and schedule performance and reasons for less than satisfactory performance.
  • Maintain high performance levels for service.
  • Ensure the development, alignment, and implementation of end-to-end processes, leading to operational, process, quality, standard and service optimisation.
  • Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
  • Provides direct supervision and leadership to supervisors, and Coordinators.
  • Ensure that assigned jobs adhere to the Health & Safety Policy.

Communication:

  • Provide regular updates to the managing director and customer service / help desk.
  • Liaise with customers and site contacts, providing updates as required.
  • Be involved with commercial decisions with the customer on behalf of the company, including variations, schedules, and costing.
  • Provide recommendations and institute measures for improvement by modification to operating procedures/work instructions.
  • Monitor client experience
  • Monitor all projects and customers experiences.
  • Point of escalation for customer dissatisfaction
  • Build positive working relationships between departments.
  • Actively promote company values and vision.
  • Review, analyse and make recommendations on improvement opportunities in each service lifecycle phase.
  • Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary

For more information please contact Alice Dale on 01905 783 352 or [email protected]

four squared recruitment
Oakmoore Court
Kingswood Road
Hampton Lovett
Droitwich
Worcs
WR9 0QH

Main – 01905 783 352