Sales Administrator

Sales Administrator      

Ledbury

Full time – Permanent

Office based

Salary: £20,000 – £22,500

Four Squared Recruitment are partnering with a manufacturing business based in Ledbury as they go through a period of growth to recruit a sales administrator to join their sales team.

They are rapidly expanding e-commerce customer base selling direct to the end customer and via other online platforms.

Job Summary

A brilliant opportunity for an enthusiastic and self-motivated individual. With plenty of variety & daily contact with customers, you need to be confident, flexible, and able to use your initiative. You will be part of a team driven with a passion to making a positive difference.

You will be rewarded with a competitive salary and many company benefits, working for a local company serving their community.

Responsibilities

• Sales order processing existing and new customer demand
• Frontline support answering customer queries over the phone
• Ensuring all paperwork and processes to meet customer service expectations completed effectively, efficiently, right first time and on time
• Keeping customers up to date with their orders (deliveries, returns – direct and via online portals)
• Actively engage and support outstanding customer service throughout the whole customer journey
• Working together with other internal departments (production, despatch, and accounts)

Person Specification

You are:

• Hard-working, dedicated, and energetic with the ability to work under your own initiative confidently
• A great communicator, work well in a team and by yourself
• Experienced in data entry
• Experience in using Microsoft Office software, especially Word, Excel and Outlook, as well as CRM databases.
• Flexible to manage multiple tasks at once, taking ownership of projects and prioritising for a successful outcome
• Able to manage under pressure, especially when working to tight deadlines

To find out more information please contact Hannah Miller at Four Squared Recruitment for more information on 01905 783 352.

Due to high volume of applications we are unable to acknowledge all applications. If we do not get back in touch within 2 weeks, please consider your application to be unsuccessful. We will try and let you know about other roles which suit your current skills and experience