Four Squared Recruitment Logo - White

Customer Service Manager

Job Lead

Harriet Ali - Four Squared Recruitment

Harriet Ali

Job Details













Job Description

Customer Service Manager



Why this role?

We are currently recruiting for a Customer Service Manager to work within a busy and exciting team with great emphasis on personal development and growth.

What will you be doing?

As the Customer Service Manager your responsibilities will mostly consist of:

  • Lead and develop the Customer Service team through a hands on, active approach
  • Support with implementing systems, communicating changes and supporting the team by setting KPIs
  • Providing guidance on market changes, and best practice, supporting the team with any training need
  • Develop relationships across the business to foster strong team relations
  • Strong leadership skills, looking at process improvements, recruiting for the team
  • Office management duties– supporting the office as a whole and helping with organising/scheduling events

Your background:

You will ideally have experience within a similar role, a proven track record of relationship building, high levels of attention to detail is key for this role along with excellent verbal and written skills.

The salary for this position is £28,000-£32,000 this is a full time permanent position with the offer of hybrid working, 2 or 3 days per week office based.  Parking is provided.

For more information please contact Harriet Ali at Four Squared Recruitment

Hand Holding Binoculars

Latest Insights

Standing out during an interview is more crucial than ever. Whilst researching the company and practising common interview questions are essential steps, truly exceptional candidates go beyond these basics. Here...
We regularly see the struggles that clients face when it comes to finding qualified candidates for specialised or high-demand roles. This talent shortage is particularly pronounced in competitive industries such...
In today's dynamic financial landscape, securing top accounting talent is crucial for any business seeking sustainable success. Chartered accountants, with their rigorous qualifications and expertise, play a vital role in...
Scroll to Top



Upload your documents