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Field Service Engineer

Job Lead

Nikki Clarke - four squared recruitment

Nikki Clarke

Job Details

Date

26/03/2024

Salary

£26,000 - £32,000

Location

Guildford

Contract

Permanent

Industry

Commercial

Reference

NC-1126

Job Description

Field Service Engineer

Guildford, GU2

Full-time, Permanent

Salary: £26,000 – £32,000

 

We are seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and troubleshooting services to our customers. You will work closely with our customers to ensure the smooth operation of our products and provide exceptional customer service.

Responsibilities
– Install, maintain, and repair our products at customer sites
– Perform routine maintenance and inspections on equipment
– Diagnose and troubleshoot technical issues in a timely manner
– Collaborate with the engineering team to develop solutions for complex problems
– Train customers on the proper use and maintenance of our products
– Provide exceptional customer service and build strong relationships with customers
– Document all service activities, including repairs, replacements, and upgrades
– Stay up-to-date with the latest industry trends and technologies

Qualifications
– Bachelor’s degree in Engineering or a related field
– Proven experience as a Field Service Engineer or similar role
– Strong technical skills and knowledge of mechanical, electrical, and electronic systems
– Excellent problem-solving and analytical skills
– Ability to work independently and travel to customer sites as needed
– Exceptional communication and interpersonal skills
– Valid driver’s license

Basic- experience dependant starts at £26K rising to £32K for a fully experienced person.

OT is always available at 1.25 during the week, 1.5 on Sat and 1.75 on Sunday/bank hol

On call is expected once someone is fully trained. 1 week in 4

If you are a dedicated professional with a passion for providing excellent customer service and have the technical expertise to solve complex problems, we would love to hear from you. Join our team as a Field Service Engineer and contribute to the success of our company.

Licence/Certification:

  • Driving Licence (preferred)
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