Credit controller
6 month contract
£27k
Are you a proactive problem-solver with a knack for fostering strong relationships? Our client, a leading food service wholesaler is looking for a Credit Controller on a 6 month basis to cover maternity with potential to extend to 8 months. You’ll play a pivotal role in managing a rolling ledger of £2 million and ensuring timely debt collection from a diverse customer base of approximately 300 clients.
Why Work with Us?
Our Client is looking for a credit controller to integrate into a culture defined by their core values:
Commercial: You understand the operational realities and financial imperatives of our customers, suppliers, and employees. You aim to deliver on time, every time, and at the right price.
Friendly: You’re part of an open and inclusive community, fostering a workplace where collaboration and support thrive. You’re welcoming, supportive, personable, and, above all, refreshingly friendly.
Nurturing: You provide an environment that encourages both commercial and personal growth, built around shared objectives, hopes, and dreams.
Proud: You wear your history, knowledge, and experience proudly. Together, you’ve built this business and continually strive to set new benchmarks for excellence in customer service.
Role Responsibilities:
- Pursue debtors promptly to ensure the timely collection of overdue payments and efficient debt management.
- Monitor payment trends to minimize risks and take proactive measures to address potential issues.
- Oversee the complete debt collection process for your ledger, handling documentation, resolving queries, and issuing dunning letters.
- Perform thorough on-boarding checks for new customers, including assessments through credit reference agencies.
- Present strategies to reduce debt and negotiate payment arrangements when necessary.
- Regularly assess and recommend unrecoverable balances for potential write-off.
- Fulfill additional responsibilities as needed to support various business functions
Desired Candidate Qualifications and Skills:
- Effective collaboration and communication skills with both internal and external stakeholders.
- Strong ability to build relationships, coupled with interpersonal skills and adept stakeholder management.
- Demonstrated attention to detail, precision, and organizational abilities.
- Proactive work ethic, complemented by analytical thinking and problem-solving capabilities.
- Proficiency in IT systems and Microsoft Office, particularly Excel.
- Ability to juggle multiple priorities, adhere to deadlines, and effectively manage expectations.
- Positive, courteous, and professional telephone etiquette.
- Familiarity with pre-action protocols for debt claims, facilitating the initiation of court proceedings.
- Previous experience in accounts receivable is advantageous.
If you’re ready to join a dynamic team as a credit controller, committed to excellence and customer satisfaction, apply now by sending your CV!
