Four Squared Recruitment Logo - White

Senior Customer Service Executive

Job Lead

Harriet Ali - Four Squared Recruitment

Harriet Ali

Job Details













Job Description

Senior Customer Service Executive



Why this role?

We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth. 

What will you be doing?

As the Senior Customer Service Executive your responsibilities will mostly consist of:

  • Support and develop the Customer Service team through a hands on, active approach
  • Dealing with a large range of incoming customer calls, liaising with internal departments to solve queries
  • Support with implementing systems, communicating changes and supporting the team by setting KPIs
  • Develop relationships across the business to foster strong team relations
  • Strong leadership skills, looking at process improvements

Your background:

You will ideally have experience within a similar role, a proven track record of relationship building, high levels of attention to detail is key for this role along with excellent verbal and written skills.

The salary for this position is £28,000p/a this is a full time, fixed term 12 month contract, this role offers hybrid working, 2 or 3 days per week office based.  Parking is provided.

For more information please contact Harriet Ali at Four Squared Recruitment

Hand Holding Binoculars

Latest Insights

In today's competitive job market, simply submitting CVs and hoping for the best is no longer enough. As a job seeker, you need to be proactive, strategic, and resilient to...
It's crucial to focus on questions that demonstrate your genuine interest in the role and the company. Keep in mind that you may want to adapt these questions to fit...
The C-suite. A term synonymous with power, leadership, and driving an organisation's strategic vision. Finding the right individuals to fill these critical executive roles is paramount for any company seeking...
Scroll to Top



Upload your documents